20
Jun
1st World Problems
I could tell who you were when you walked in.
You Bastard.
You had that bizarre awkwardness that’s so common around here, that difficulty in even being in a public space that is so endemic to the university, that I KNEW, just KNEW, that you wanted a fancy drink. Your fancy clothes told me you were probably one of those pansy Europhile types (anyone who would call soccer “football” can have their soft socialized everything. I’m fine with American pride, thank you), and your utter lack of body fat/muscle/anything except skin and bones told me you were “health-conscious” or whatever it is that all those folks who are too lazy to work out but too miserable to actually want to eat call themselves. Also you had money. You’re at the University of Chicago. You have money (okay…some…A FEW people, whom I UNIVERSALLY like more than the alternative type, don’t. I would have been able to tell that, too).
You wanted a large, skim cappuccino.
Everyday I have those customers for whom it would be so easy for me to just say “NO. We actually don’t have that. It doesn’t exist.” You want a medium one? I’ll make you the best damn one you’ve ever had. Even in your fucking corner Starbucks in whatever bleeding-heart coastal city you come from. There isn’t a goddamn large cappuccino. There is also no such thing as a Soy cappuccino. Soy milk doesn’t foam. Milk needs fat to foam. Are you lactose-intolerant? Fuck you. I don’t believe in that (okay…fine. Some people are. I acknowledge that. I’ll make them soy whatever-they-want. At least they make the effort. Most “lactose-intolerants” are just whiners who want attention). And 2% milk isn’t gonna ruin that diet that you clearly tell people you are on way more than you follow. Is it five minutes to closing and you want a double macchiato? Oh, is that for here? Fuck you. I’m closing in five. No, don’t give me that sad face. I don’t care. My job is to clean, not spoil you like whatever indulgent effete society you came from across the pond.
Why isn’t your macchiato “like a smoothie?” Because I’m not a fucking starbucks. I make the good kind of coffee drinks. Not that abomination. I like good coffee. Starbucks is incapable of doing anything but burnt coffee or melted candy bars.
Do you want an Au Lait? You’re goddamn spoiled. You can’t just put milk in your coffee? It needs to be warmed first? Really?
I keep long mental lists of these things all day at the cafe. I have lists of my “enemies” (I actually don’t have any at THIS cafe…people here are nice. At the one I learned at though…woof. Nah, I just know who’s gonna cost my 5-10 minutes every time because of some special picky beverage they want, and then never fucking tip). I also have lists of my “friends”-people I want to see at the cafe. These are people who just want a cup of coffee, or get a latte or some other drink but are particularly nice, or some ultra fancy drink but are really nice and tip.
I adjust accordingly. Are you an enemy? Your cappuccino is gonna be quick and dirty. I want to not waste as much time as you are going to make me. Are you a friend? I will take the extra time to make your latte as good as I know how. And believe me. I can make it good. Do I want to sometimes tell you that “yes, ms, I like you but there is no such thing as a large soy cappuccino and I KNOW you aren’t lactose intolerant so don’t be so goddamn snobby?” Sure. But I like you, so I still enjoy when you come in.
I was trained at a fancy coffee shop, among half rich white people and half of my people close to where my parents lived. I learned all about drinking coffee and tasting coffee and making coffee. I learned to appreciate a simple cup of black coffee more than anything. I learned to appreciate the sparking crispness of the South American coffees, the winey richness of the African, the balance of Oceanian. I learned what a great treat Kenyan coffee is, and how beautiful it makes your morning to have real Kona coffee. REAL Kona Coffee. The kind we had to get direct and ship to the micro-roaster because everyone else cheats. That Kona you get in the store? It’s like…25% Kona, maybe. It’s…good. 100% Kona is devine. I learned how a dark roasted Peru is surprisingly delicious, and the difficulty of finding an appropriate time to use a dark coffee. The drinks I made there were works of art. I learned latte art, how to shit-talk customers, how to diffuse tension. The customers there were pieces of shit. I got the snottiest, most pretentious, picky people. At the cafe I work out now, much as I complain, I have only wanted to cuss out ONE customer, who was this moron lady who got her 8-year old a “too spicy” sandwich because (to her 8-year-old who just wanted McNuggets) “you like prosciutto, don’t you? It’s right up your alley!” All I have to say to that is- bitch, when you have problems with your poor daughter in 10 years, don’t fucking ask me why.
At the old cafe, I wanted to Cuss Out 3 out of every 5 customers. Much as the automated system makes me sick with the routine drinks I churn out, and the emphasis on speed rarely allows to me to make the beautiful lattes I used to, I am a social person and baristaing is a social job. The flirting, the talking, the passive aggression, the aggressive aggression, it all makes the job bearable. This cafe is much better. Also my bosses are better. So, I guess I owe most of my customers a thank you. Keep it up. Probably being working students/teachers/artists/researchers instead of the idle rich helps.
Sorry about that. I was reading Bourdain at work the other day, and this just came out of my head.
